Below you'll find quick answers to the most common questions about ordering refrigerants from Refrigerant Gas.
Do I need a certification to purchase refrigerants?
No EPA 608 certification is required to place an order on our site.
How do I place an order?
Browse our catalog at refrigerantgas.net, add items to your cart, and checkout securely via PayPal.
When will my order ship?
Orders are processed within 1–2 business days, Monday through Saturday. You will receive a tracking number by email once your order ships.
When will my order arrive?
After dispatch, standard delivery takes 4–5 business days within the United States.
Do you offer free shipping?
Yes, free standard shipping is available on all orders to U.S. addresses.
What payment methods do you accept?
We accept PayPal, including all major credit and debit cards via PayPal guest checkout.
Can I track my order?
Yes, a tracking link will be sent to your email once your order has shipped.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Contact us at support@refrigerantgas.net to request a Return Authorization (RA) before sending anything back.
What if my order arrives damaged?
Contact us within 48 hours of delivery with photos of the damage and your order number. We will arrange a replacement or refund promptly.
How can I contact customer support?
Email us at support@refrigerantgas.net. We are available Monday–Sunday, 8:00 AM – 5:00 PM ET.